1.1 Scope of Terms

These terms and conditions govern our offer to purchase your property.

1.2 Importance of Reading Terms

Please review these terms carefully before accepting our offer. They outline our identity, the basis of our offer, contract modification and termination processes, how to address issues, and other crucial information. If you find any discrepancies, contact us to discuss.

About Us and Contact Information

2.1 Our Identity

We are Get Group South-West Ltd, a company registered in England and Wales. Our company registration number is 14271759, located at 30 Commercial Road, Swindon, SN1 5NS, operating under the trade name Get Sold UK.

2.2 Contacting Us

Reach us at our customer service number 01793 490238, email info@getsold.uk, or by mail at our registered office.

2.3 Our Communication with You

We will contact you by telephone or written correspondence to your provided email or postal address.

2.4 Definition of ‘Writing’

The terms “writing” or “written” include communications via email.

Contract Formation

3.1 Initial Offer Process

Upon your inquiry, we will forward your details to our partner, Quick Move Now, who will evaluate and potentially make an initial offer based on your property’s estimated market value.

3.2 Accepting the Offer

If you decide to proceed, accept the initial offer by signing and returning the document to us.

3.3 Formal Appraisal

Upon acceptance, we arrange an appraisal including valuations to finalize our formal offer.

3.4 Finalizing the Offer

After the appraisal, we present a formal purchase offer, not as a valuation but as our proposed purchase price.

3.5 Offer Conditions

The offer is contingent on satisfactory title evidence, local searches, and a survey or valuation deemed acceptable.

Cancellation Rights

4.1 Change of Mind

Under the Consumer Contracts Regulations 2013, you have the right to withdraw from the contract within 14 days without reason.

4.2 Executing Cancellation

To cancel, inform us via email or postal communication.

4.3 Cancellation Deadline

Your cancellation is valid if sent before the 14-day deadline expires.

4.4 Consequences of Cancellation

Cancelling releases you from all contractual obligations.

Legal Obligations

5.1 Seller Responsibilities

You must sell with full title guarantee, provide vacant possession upon completion, and maintain property insurance until legal transfer is completed.

Use of Personal Information

6.1 Privacy Practice

We use your personal data according to our Privacy Policy, available upon request.

Miscellaneous Terms

7.1 Complaints

We adhere to the TPO Code of Conduct and maintain an in-house complaints procedure, details of which are accessible via our website.

7.2 Dispute Resolution

For unresolved complaints, you may contact our alternative dispute resolution provider.

Force Majeure

8.1 Contractual Suspension

Events beyond our control may suspend our contractual duties, which we will notify you of as soon as possible.

10.2 Extended Force Majeure

If such events persist beyond three months, either party can terminate the contract with thirty days’ notice.

Confidentiality and Security

9.1 Confidential Information

Both parties agree to keep obtained information confidential unless it is already public knowledge or disclosed through no fault of either party.